Servicenow support@Chennai with Leading banking company

from 2 to 6 year(s) of Experience

Job Description

It is Contract to hire requirement ,initially working with our payroll later upon performance will be conversion to client directly.

Interested can share CV's to

Exp: 3-6 Years

Notice Period: 1 Month and below

Location :Chennai,Peringudi,Global village


  • Provide L1 & L2 support on ServiceNow IRM & SecOps solutions
  • Assist internal BNPP users, answer users questions, identify and report defects
  • Performs routine maintenance to include performance monitoring and error identification/remediation
  • Analyzing and resolving L1-L3 tickets on a daily basis
  • Ticket creation and documentation, troubleshooting issues
  • Manages Update Set creation and migration
  • Schedules and verifies instance clones
  • Leads ServiceNow upgrade planning and execution with the Change Manager
  • Participation on handover meetings DEV OPS (part of release)
  • Collaboration with the implementation team, Platform team, L3 & L4 support and other internal IT departments

Technical & Behavioral Competencies

  • Good understanding of ServiceNow modules: Platform, Application/Integration, Event, ITSM, IRM, SecOps
  • Databases understanding (MySQL knowledge preferred, Oracle SQL)
  • XML, HTML, JavaScript, AJAX, CSS, HTTP, TCP/IP
  • 2 years experience in L2, L3 support

Salary: INR 5,00,000 - 9,50,000 PA.

Industry:Banking / Financial Services / Broking

Functional Area:IT Software - Application Programming, Maintenance

Role Category:Admin/Maintenance/Security/Datawarehousing

Role:Management Information Systems(MIS)-Manager

Key Skills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Russell Tobin Associates Staffing Solutions India Pvt Ltd

Russelltobin!!-Pride technologies-

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Contact Company:Russell Tobin Associates Staffing Solutions India Pvt Ltd