Opportunity For Process Excellence Manager (night Shift)

7 - 12 Years

Job Description

o Deploy lean management system practices to support a culture of continuous improvement and innovation
o Develop and provide metrics to measure process quality and inform business decisions
o Manage cross-functional teams, including project management, planning, organizing, and executing complex initiatives across multiple entities and stakeholders
o Demonstrated ability to effectively interpret data and measure performance
o Build strong partnerships with leaders to understand improvement opportunities
o Facilitate sessions with all levels of the organization
o Strong track record developing and implementing continuous improvement initiatives
o Ability to handle changing priorities and use good judgment when working in challenging situations
o Develop and mentor peers on their operational excellence skillset and support delivery
o Expertise in lean six sigma (green belt +) and Kaizen
o Excellent communication and leadership skills with the ability to influence and work across organizational boundaries
o Degree in engineering or other fields of study with complex problem solving
o Mastery of Microsoft Visio and Microsoft Excel

Salary: Not Disclosed by Recruiter

Industry:BPO / Call Centre / ITES

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Assistant Manager/Manager -(NonTechnical)


Desired Candidate Profile

Please refer to the Job description above

Company Profile

Russell Tobin Associates Staffing Solutions India Pvt Ltd

Pride Technologies
View Contact Details+

Recruiter Name:Maria

Contact Company:Russell Tobin Associates Staffing Solutions India Pvt Ltd


Address :Kandanchavadi, Perungudi Block A,, SP Infocity No. 40, MGR Salai, Chennai, Tamilnadu - 600096,India