CDS Operations Manager

6 - 11 Years
Pune

Job Description

Experience: 7+Yrs


JOB Description:
  • Responsible to oversee all technical teams that are involved in a Service
  • Drive cooperation and performance of the technical teams for a specific Service
  • Interface with Service Desk in case of incidents/problems/changes.
  • Strong Technical knowledge on End user computing products like primary SCCM, Bit locker.
  • Strong People Management Skills.
  • Able to handle Client communication and Escalation.
  • Understanding of ITIL.
  • Driving Continues Service Improvement of the Service(s)
  • Strong Communication Skills and Email Writing Skills. Knowledge about End user computing and managing 15+ FTE experience.
  • Responsible for the management of ongoing contractual relationships and the operational delivery of services to clients for an account or group of accounts.
  • Serves as the prime point of contact to the Operations regarding overall and day-to-day service delivery. Takes primary responsibility for Operations.
  • Knowledge on technologies like User Management and windows build.

Salary: Not Disclosed by Recruiter

Industry:IT-Software / Software Services

Functional Area:IT Software - Client/Server Programming

Role Category:Admin/Maintenance/Security/Datawarehousing

Role:System Administrator

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Russell Tobin Associates Staffing Solutions India Pvt Ltd

http://careers.pridetech.in
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Contact Company:Russell Tobin Associates Staffing Solutions India Pvt Ltd